Neon Swarm
Privacy Policy
Neon Swarm (the "Game") is made by Greenfield Labs LLC ("we", "us"). This policy explains what information the Game uses, why, and the choices you have. In short: we don't ask for your name or email, we don't track you, we don't run our own servers, and your saved game stays on your device. The one exception is purchases: Apple processes them, and the Unity software the Game uses to connect to the App Store sends purchase reports to Unity Technologies, as explained below.
Information the Game keeps on your device
Your progress and settings are saved in a file on your device so you can continue where you left off. This includes coins, gems and energy; cleared chapters, best times, attempts and your Endless best; talents and ships; your daily-login streak, missions, lucky spin, patrol and daily challenges; in-game offers and stats; tutorial progress and hints you've seen; and your settings (music, sound effects, haptics, notifications, damage numbers and 120 FPS).
The file also keeps purchase and ad records: which items you own, App Store transaction IDs (so a purchase is never applied twice), how many purchases you've made and their total at the Game's US-dollar list prices (a record kept only for tailoring in-game offers), and how many ads you've watched and when (used to space ads out and apply daily limits). It also notes when you first and last played, how many sessions you've played and whether the Game has already asked about notifications.
This file is never sent to us or to anyone else, and the Game has no cloud save. Because it is stored in the Game's own storage on your device, it is included in your device's iCloud Backup or computer backup if you use one, and restoring that backup brings your progress back. Otherwise we can't recover it if the device is lost or the Game is deleted. There is no in-game reset: deleting the Game deletes this data from your device (copies in your own backups remain until those backups are removed).
In-app purchases
Purchases are processed by Apple through the App Store, under Apple's privacy policy. We never see or store your payment details. Each time it starts, the Game connects to the App Store to load prices and check which permanent items you own. The Game checks each purchase using the App Store's own signed transaction information on your device and records which items you own there; we have no purchase server. The Game supports Apple's Ask to Buy. There are no subscriptions, and purchases aren't shared through Family Sharing.
Permanent purchases are Remove Ads, the Starter Pack and the Phoenix ship. Consumable purchases, which are used up once delivered, are the Handful, Pouch, Chest, Vault and Hoard of Gems packs and the Comeback Bundle.
Restoring purchases
Only the three permanent purchases can be restored, and only their lasting parts come back: Remove Ads turns the ads between runs and the banner off again, the Starter Pack restores the Specter ship, and the Phoenix purchase restores the Phoenix ship. The gems and coins that came with them (200 gems with Remove Ads; 300 gems and 5,000 coins with the Starter Pack) are not given again. Gem packs and the Comeback Bundle can't be restored, and neither can coins, gems, energy or progress you've earned. These are lost if you delete the Game, unless you restore a device backup that contains your save.
The Game picks up your permanent purchases automatically when it connects to the App Store, for example after reinstalling or on another device signed in to the same Apple Account. You can also tap "Restore Purchases" in the Game's Settings or in the Shop.
Purchase reports sent to Unity
The Game uses Unity In-App Purchasing, a software kit made by Unity Technologies, to connect to the App Store. This kit automatically sends a report to Unity (at prd.insights.analytics.unity3d.com) when you tap a button to buy something, when the App Store reports a purchase as paid (this can happen on a later launch, for example after an Ask to Buy approval or an interrupted purchase), when the Game completes the purchase, and when a purchase fails or is cancelled. Nothing is sent while a purchase is waiting for Ask to Buy approval. A report includes your device's identifier for vendor (IDFV, an ID Apple gives one developer's apps on your device; it isn't the advertising identifier); your device model, iOS version, preferred languages and region, when the device last started up and its total storage space; the Game's ID and version, the versions of Unity software it uses and when it was installed; the item's product ID, type, name, description, price, currency and quantity; the App Store transaction ID and original transaction ID, the App Store's signed record of the transaction and the Game's App Store receipt (Apple's signed list of the Game's in-app purchases); the time of the report; and, if a purchase fails, the reason. As with any internet request, Unity can also see your device's IP address.
The reports don't include your name, email address, Apple Account or payment details, or your advertising identifier. The Game isn't linked to a Unity Gaming Services project, so these reports don't come to us; Unity handles them under Unity's privacy policy. The Game has no setting to turn this reporting off, but it only happens around purchases: if you never buy or try to buy anything, nothing is sent. All other Unity services are turned off in the Game, including Unity Analytics, Unity Ads, crash reporting and performance reporting.
Advertising
The current version of the Game contains no advertising software. Its ad spaces (optional reward videos, for example to revive or double your rewards; ads between runs; and a banner on the menu screens) show placeholder test ads that are drawn on your device and labelled "TEST AD" (the banner reads "TEST BANNER AD"). They never contact an ad network and collect no information, and the Game's Settings note "TEST ADS - no real ads are shown". Remove Ads turns off the ads between runs and the banner; the optional reward videos stay available.
The Game doesn't show Apple's App Tracking Transparency prompt, doesn't access your device's advertising identifier (IDFA) and does not track you. If a future version adds an ad provider, we'll update this policy before that version is released.
Game statistics
The Game keeps gameplay statistics, such as runs played and won, enemies defeated, play time and coins and gems earned, for missions, your stats and in-game offers. These are kept on your device only; the Game has no analytics service of its own and doesn't send gameplay data to us or to third parties.
Notifications
The Game only uses reminders scheduled on your device; it has no push notifications and no notification server. It never asks for permission when you first open it. After you win a run (once the tutorial is behind you) it asks in the Game whether you'd like reminders and shows Apple's permission prompt only if you tap "Notify Me"; turning on Notifications in the Game's Settings also shows that prompt.
If you allow notifications, the Game schedules reminders when you leave it and cancels them when you come back: when your energy is full, when your daily reward or Day 7 chest is ready, when your patrol storage is full, and if you haven't played for 24 hours ("The swarm is back") or 72 hours ("We miss you, pilot!", about your free spin and daily rewards). Reminders are moved out of the hours between 10 pm and 9 am your local time and may add a badge to the Game's icon. These are created on your device and don't involve any data sent to us. You can turn them off with the Notifications switch in the Game's Settings, which cancels all scheduled reminders, or in your device's settings.
What we don't do
| We don't | Details |
|---|---|
| Collect your name, email, contacts, photos or precise location | The Game has no account or sign-in, and the only permission it asks for is notifications. |
| Track you across apps or websites | The Game shows no tracking prompt and doesn't access the advertising identifier. |
| Run our own analytics or servers | Gameplay data stays on your device. The only outside reporting is Unity's purchase reporting described above. |
| Sell your personal information | We don't receive personal information to sell. |
Beta testing
If you test a pre-release version through Apple TestFlight, Apple shares limited information with us, such as your name or email address (as entered in your invitation), device and app version, crash reports and any feedback or screenshots you choose to send. We use it only to improve the Game. Test purchases in TestFlight are free, but Unity's purchase reporting described above applies to them too. See TestFlight & Privacy.
Children
The Game is a general-audience arcade game and is not directed to children under 13. We don't knowingly collect personal information from children. If you believe a child's information was sent to Unity through a purchase, contact us and we'll help.
Your rights
Depending on where you live (for example under the GDPR or the CCPA), you may have rights to access, correct or delete personal information, or to object to its use. We don't hold personal information about you: your game data stays on your device, and deleting the Game deletes it. The purchase reports described above go to Unity, not to us, so requests about them are best sent to Unity using the contact details in Unity's privacy policy, and requests about your App Store account and purchase history go to Apple. We don't sell your personal information or share it for cross-context behavioral advertising. We're happy to help with any request: contact us at the address below.
Changes
If this policy changes, we'll update this page and its effective date. If a future version of the Game changes what it sends off your device, we'll update this policy before that version is released.
Contact
Questions or requests: support@greenfieldlabs.llc